Microsoft Outlook 2010 Introduction
Upcoming Course Dates
Microsoft Outlook 2010 Introduction
Melbourne
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Show more Brisbane coursesNext Level Course
Duration
1 Day (9:00 am – 4:00 pm)Meals Provided
Lunch and refresmentsPrint-Friendly
Print this pageDelivery Methods
Public, In-house, Closed GroupSkills Assessment
Take the test
Expected Outcomes
- Send and receive mail messages
- Organise and sort messages
- Schedule and edit appointments and meetings
- Add, edit and find contacts
- Track tasks in an electronic list
- Create and use notes
Prerequisites
This course assumes that you have used a mouse and a keyboard and are able to navigate within the Windows environment.
Who Should Attend this Course
This course has been developed for people who want to use Outlook to co-ordinate and manage mail, appointments, meetings, tasks, contacts and notes.
Topics Covered [Click to Show All]
The Navigation Pane
The Mail Pane
Using the Calendar
Viewing the Calendar
Changing Views
Adding an Appointment
Reminders
Viewing an Appointment
Editing an Appointment
Previewing an Appointment
Printing an Appointment
Day View
Date Navigator
Deleting an Appointment
Recurring Appointments
Week View
Customising Views
Events
Finding Appointments
The Reading Pane
Printing the Calendar
Calendar Options
Notes
Creating a Note
Reading a Note
Note Colour
Note Views
View Icons
Note Options
Deleting Notes Contacts
Adding a Contact
Creating a Contact
Phone Numbers
Choosing an Assistant Number
Typing a Business Address
Changing Views
Phone List View
Adding a Contact to Phone List
Maintaining Contacts
Editing Contact Details
Flagging a Contact
Setting a Flag Reminder
Responding to a Reminder
Viewing Follow Up Details
Marking a Follow Up as Complete
The Tasks Folder
Adding a Task
Task Dates
Task Details
Task Reminders
Task Views
Adding Tasks in the Detailed List
Editing a Task
Adding Task Details
Customising Detailed List View
Changing Column Widths
Adding a New Field
Marking a Task as Complete
Assigning a Task
Choosing the Recipient
Deleting a Task
Sorting Tasks
Task Timeline
Creating a Message
Addressing a Message
Prioritising Messages
Viewing Sent Messages
Reading a Mail Message
Replying to a Message
Forwarding a Message
Printing a Mail Message
Message Options
CC and BCC fields
Setting a Sensitivity Flag
Flagging the Message for Follow Up
Routing Replies to another Person
Signatures
Creating a New Signature
Formatting the Signature
Creating an E-mail Folder
Folder Contents & Locations
Moving Mail Messages
Stationery
Mail Attachments
Attaching a File
Saving an Attachment
Opening an Attachment
Address Book
Using the Address Book
Distribution Lists
Sending Mail to a Distribution List
Updating the Address Book
“Very well presented.”
Shelley – Assistant Investigator







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