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Resilience in the Workplace

Upcoming Course Dates
Resilience in the Workplace

Melbourne
02 Aug 2012 $505
20 Nov 2012 $505
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21 Feb 2013 $505
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Sydney
02 Aug 2012 $505
20 Nov 2012 $505
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21 Feb 2013 $505
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Brisbane
14 Jun 2012 $414
19 Sep 2012 $460
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05 Dec 2012 $460
26 Feb 2013 $460
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Cairns
21 Jun 2012 $475
20 Sep 2012 $460
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10 Jan 2013 $460
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Townsville
21 Jun 2012 $414
20 Sep 2012 $460
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10 Jan 2013 $460
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Corporate Support Learning Pathway

  • Duration
    1 Day (9:00 am – 4:30 pm)
  • Meals Provided
    Lunch and refresments
  • Print-Friendly
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  • Delivery Methods
    Public, In-house, Closed Group
  • Skills Assessment
    Take the test

Course Overview

Resilience is about the positive adaptation by individuals despite their experiences of significant stress, change or adversity. Emotional resilience isn't about toughing it and ignoring feelings—it's about knowing yourself, your stressors and when to reach out to others.

Expected Outcomes

  • Identify what decreases your resilience and the coping resources you can implement.
  • Understand how focus and goal setting helps improve your effectiveness.
  • Maximise your ability to mentally prepare and plan for positive action.
  • Safeguard against stress by identifying your stressors and learn techniques to deal with stressful situations.

Who Should Attend this Course

Anyone who wants to learn techniques to build their resilience to adapt to stressful situations or events in the workplace.

Core Learning and Development Competencies

This course has been designed to support the development of the following core competency areas identified to facilitate individual and organisational success:

  • Action orientated
  • Composure
  • Drive for results
  • Priority setting

Click for futher information on our core competencies.

Topics Covered [Click to Show All]

What is resilience?
Understand the definition of resilience and what influences emotional resilience.

Traits of emotional resilience
Identify the traits and degrees of resilience within and between people.

Barriers and characteristics of emotional resilience
Identify current feelings, barriers and future possibilities.

Performance and resilience
Understand the link between performance and resilience.

Attitudes and coping with events
We may not have control of the event, but we have control of ourselves.

Orlick 2008 wheel of excellence
An model to approach increasing workplace resilience.
Techniques for focus control
Use the "FOCUS" technique to help you regain control.

Goal setting
Set "SMARTER" goals and use the Goal Setting Cycle to improve your chances of success.

Mental readiness
Identify what you do to make sure your mind is prepared and ready to do the task.

Behavioural change model
Six steps for resilience improvement.

Stress safeguarding
Understand how you respond to stress and coping resources you can implement.

Dealing with stressful situations
Use the four A's to change the situation or change your reaction.