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Odyssey Training is a national provider of professional, computer and management training and consultancy.

Writing Effective Emails

Upcoming Course Dates
Writing Effective Emails

Learn more about our 4 hour courses

Duration
4 Hrs (9:00 am – 1:00 pm)
Meals Provided
Light refreshments
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Delivery Methods
Public, In-house, Closed Group
Skills Assessment
Take the test

Course Overview

Good written communication skills are vital for every person in business today, particularly with email being such a popular method of internal and external business communication. Emails should be concise, clear and courteous if they are to satisfactorily acheive audience message comprehension whilst meeting business professional standards.

Expected Outcomes

Improve your ability to communicate via e-mail to ensure your message is understood.
Improve your ability to write with the audience's expectations in mind.
Use words and phrases that will improve the comprehension of your message and ensure professionalism.
Apply techniques to turn negative language into positive language, and remove emotion from your writing.
Adopt techniques to proof your document for spelling, punctuation, grammar and tone.

Who Should Attend this Course

Anyone who wants to improve their professionalism and clarity for business email communications.

Core Learning and Development Competencies

This course has been designed to support the development of the following core competency areas identified to facilitate individual and organisational success:

Business acumen
Interpersonal savvy
Written communications

Click for futher information on our core competencies.

Topics Covered [Click to Show All]

Email etiquette
What makes an effective email
Making sure your email is appropriate for the audience
Short and sharp writing skills to convey messages
Quick and clear message format
Words and language for business emails
Ensuring a positive tone
Removing emotion from writing and remaining depersonalised
Punctuation essentials
Tips for proof-reading

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Felicity, Administration Officer

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Collection Statement

Microsoft Certified Silver Learning Partner Odyssey Training is a national Australian provider of professional, technical and management training and consultancy. We run customised training and scheduled training courses in Brisbane, Cairns, Melbourne, Sydney and Townsville. We have been a major outsource partner for local and national projects across the private and public sectors. Quality Assurance System conforming to AS/NZS ISO 9001:2008 (Certification no. 1075). Odyssey Training is also a signatory to the Government’s Information Technology Conditions v5 (GITC v5) – Q-953.

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We are an Australian training company, developing Australia’s professionals.

Writing Effective Emails

Upcoming Course Dates Writing Effective Emails

Melbourne

Sydney

Brisbane

Cairns

Townsville

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Meals Provided

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Delivery Methods

Skills Assessment