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What Makes People Tick?

  • Duration
    4 Hrs
  • Meals Provided
    Light refreshments
  • Print-Friendly
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  • Delivery Methods
    In-house, Closed Group
  • Skills Assessment
    Take the test

Expected Outcomes

  • Identify your preferred communication style and how to adapt this to suit different personalities.
  • Techniques to change your approach to others based on their preferred communication style and achieve a more positive outcome.
  • Understand how barriers to communication occur and techniques to over come these.
  • Increase your self awareness and prevent situations escalating into conflict.

Who Should Attend this Course

This course has been developed using the TICK Personal Profile Indicator to increase self awareness and provide you with an understanding of why you find different behaviours frustrating, and encounter different barriers when communicating.

Topics Covered [Click to Show All]

  • Behavioural match
  • Judging to valuing ladder
  • Frustrating behaviours and communication barriers
  • Marston’s model of human behaviour
  • The whole person concept
  • Behaviour in others
  • Responses to conflict
  • Self-awareness

“The best team building workshop (I have done three)!”
Sarah, Group Leader

“Intreresting to find out about team roles—helps tap into their strengths.”
Debra, Assistant Director