Emotional Intelligence – the Leading Priority
Upcoming Course Dates
Emotional Intelligence – the Leading Priority
Melbourne
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2 Days (9:00 am – 4:30 pm)Meals Provided
Lunch and refresmentsPrint-Friendly
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Public, In-house, Closed GroupSkills Assessment
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Course Overview
Emotionally intelligent (EI) leaders inspire passion and enthusiasm in the workplace, make effective decisions and take action to solve problems and cope with change.
This comprehensive course will help you to recognise your emotional state and that of others to enhance inter-personal relationships and workplace performance.
Expected Outcomes
- Identify the benefits of Emotional Intelligence (EI) awareness.
- Understand the difference between observable inter-personal skills and invisible intrapersonal skills.
- Identify the relationship between EI and leadership styles and effectiveness.
- Basic understanding of our brain and how it influences emotion.
- Identify the positive and negative emotions associated with leadership.
Who Should Attend this Course
Senior team leaders, supervisors and managers who want to improve their personal and professional lives through EI.
Core Learning and Development Competencies
This course has been designed to support the development of the following core competency areas identified to facilitate individual and organisational success:
- Composure
- Integrity and trust
- Interpersonal savvy
- Understanding others
Topics Covered [Click to Show All]
Defining EI and how it is a dynamic skillset to understand yourself & others.
What impact will my EI have on my work?
Examining three main causes of career failures.
How is my EI related to my intelligence quotient (IQ)?
Distinguishing the major differences of EI and IQ, and how they are related.
Intrapersonal skills
Examining core skills of self-awareness, empathy and nurturing relationships.
Tuning into your senses
Paying attention to what you see and hear and not what you think you see and hear.
Johari Window
Delve into the importance of self-awareness and how this improves your leadership ability.
Paying attention to your emotions and understanding what these feelings mean.
Guidelines for developing emotional self-management
Five steps to managing our emotions.
Nine strategies for promoting EI
Continually improving our self-awareness.
Social awareness
Identifying the emotions and reactions of those around you.
Creating a culture of leadership
Knowledge and understanding of your own and others emotions.
Communication
How our communication affects others emotional response.







Odyssey Training is a national Australian provider of professional, technical and management training and consultancy. We run customised training and scheduled training courses in Brisbane, Cairns, Melbourne, Sydney and Townsville. We have been a major outsource partner for local and national projects across the private and public sectors. Quality Assurance System conforming to AS/NZS ISO 9001:2008 (Certification no. 1075). Odyssey Training is also a signatory to the Government’s Information Technology Conditions v5 (GITC v5) – Q-953.