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Odyssey Training is a national provider of professional, computer and management training and consultancy.

Frequently Asked Questions

Our customer service team are dedicated responding promptly to your enquiry. If your question is not answered below, please phone 1300 793 951 or contact us online.

How do I know which level of course is right for me?

Odyssey Training offers pre-course questionnaires to assist you in determining the correct course level.

The questionnaire will automatically be sent to us and you will then be contacted by one of our training professionals.

How do I enrol in your courses?

You can book our public scheduled training courses online or download our pdf enrolment form and email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it. , or call our office on 1300 793 951.

Can you customise a training program for the needs of my team?

Odyssey Training has been delivering customised training programs to our clients in the areas of Professional Development and IT/Computer Training for over 14 years.

Learn more about our on our customised training delivery options and needs analysis.

Can you provide training on my premises?

All of our Professional Development and IT courses can be delivered in-house at your venue. We have trainers located throughout Australia and can travel to regional and remote locations to deliver courses at a time that suits your operational needs.

Learn more about the benefits of in-house training.

What time does my course start and finish?

Please ensure that you arrive before 8.45am for registration. Below are the course times for all locations:

Professional Development Training
9.00 am – 4.30 pm

Computer Training Courses
9.00 am – 4.00 pm

Short and Sharp Training Courses
9.00 am – 1.00 pm

Do I need to bring anything?

No, for all our scheduled courses held at our training centres we provide everything that you require.

Where are you located?

We have training centres in the following locations:

Brisbane
Cairns
Melbourne
Sydney
Townsville

We also offer training services in other locations throughout Australia, including Perth and Adelaide.

Are there public transport or parking facilities near the training location?

All our training centres are centrally located, with access to Public Transport and Parking Facilities . Please see our individual training location maps and directions for details.

What is included in my course fee?

The following included in our course fee for our scheduled training courses:

Lunch and refreshments throughout the day for full day courses
Hard copy courseware
Certificate upon completion
60 days access to a dedicated help desk
Small classes (average of eight students per class, maximum of 12)
Guaranteed learning—100% or free repeat*

* Odyssey Training must be contacted within 48 hours of course attendance to book a repeat course.

What time should you arrive?

All courses start at 9.00 am and registration is 8.45 am.

Will food be provided?

Morning tea, lunch and afternoon tea are provided at intervals throughout the day for our full day public courses. There are a selection of meals for you to choose from at lunch.

If you have any specific dietary needs, please let one of our staff know when registering on arrival.

What if I have a last minute change?

If for some reason you are running late or are unable to attend your training course, please call us on 1300 793 951.

Will I be trained on a PC or a Mac?

We train on both PC and Mac. Please nominate which operating system you are using at your time of booking or phone us on 1300 793 951 if you are unsure.

What is your rescheduling fee/cancellation policy?

Special Promotion / Discount Offers:

Payment is required prior to the course date. No cancellation or transfers are permitted on discounted or special offer rates. Odyssey Training will charge a 100% fee of the total course cost if course is cancelled or rescheduled.

Public Scheduled Courses:

Cancellations on non-discounted courses will be accepted if Odyssey Training is notified in writing more than seven working days before the course date, in which case we will refund the course cost minus a $55 registration service fee.

One confirmed attendance date can be transferred without charge, per enrolment, where Odyssey Training has been notified in writing more than seven working days before the course date. All subsequent transfers will attract a fee of $55.

Transfers or cancellations received within seven working days or less of course commencement will incur a 100% fee of the total course cost.

Odyssey Training will not take any responsibility for travel and accommodation cost incurred.

All courses are subject to minimum enrolment. Odyssey Training endeavours to ensure classes are conducted on scheduled dates, but reserve the right to alter dates as required. Please contact us on 1300 793 951 before booking flights or accommodation to attend a course in one of our locations.

Closed Group Sessions:

Our standard terms and conditions do not apply. Please refer to the terms and conditions on your proposal.

Computer Training

Microsoft Office 2010

	Introduction	Intermediate	Advanced	VBA
Microsoft Access 2010	Microsoft Access 2010 Introduction	Microsoft Access 2010 Intermediate	Microsoft Access 2010 Advanced	VBA for Microsoft Access 2010
Microsoft Excel 2010	Microsoft Excel 2010 Introduction	Microsoft Excel 2010 Intermediate	Microsoft Excel 2010 Advanced	VBA for Microsoft Excel 2010
Office 2010 New Features	Microsoft Office 2010 New Features
Microsoft Outlook 2010	Microsoft Outlook 2010 Introduction		Microsoft Outlook 2010 Advanced
Microsoft Powerpoint 2010	Microsoft PowerPoint 2010 Introduction		Microsoft PowerPoint 2010 Advanced
Microsoft Project 2010	Microsoft Project 2010 Introduction		Microsoft Project 2010 Advanced
Microsoft Visio Professional 2010	Microsoft Visio 2010 Professional Introduction		Microsoft Visio 2010 Professional Advanced
Microsoft Word 2010	Microsoft Word 2010 Introduction	Microsoft Word 2010 Intermediate	Microsoft Word 2010 Advanced	VBA for Microsoft Word 2010
Introduction to Computers	Introduction to Computers

Microsoft Office 2007

	Introduction	Intermediate	Advanced	VBA
Microsoft Access 2007	Microsoft Access 2007 Introduction	Microsoft Access 2007 Intermediate	Microsoft Access 2007 Advanced	VBA for Microsoft Access 2007
Microsoft Excel 2007	Microsoft Excel 2007 Introduction	Microsoft Excel 2007 Intermediate	Microsoft Excel 2007 Advanced	VBA for Microsoft Excel 2007
Office 2007 New Features	Microsoft Office 2007 New Features
Microsoft Outlook 2007	Microsoft Outlook 2007 Introduction		Microsoft Outlook 2007 Advanced
Microsoft Powerpoint 2007	Microsoft PowerPoint 2007 Introduction		Microsoft PowerPoint 2007 Advanced
Microsoft Project 2007	Microsoft Project 2007 Introduction		Microsoft Project 2007 Advanced
Microsoft Visio Professional 2007	Microsoft Visio 2007 Introduction		Microsoft Visio 2007 Professional Advanced
Microsoft Word 2007	Microsoft Word 2007 Introduction	Microsoft Word 2007 Intermediate	Microsoft Word 2007 Advanced	VBA for Microsoft Word 2007

Microsoft Office 2003

	Introduction	Intermediate	Advanced	VBA
Microsoft Access 2003	Microsoft Access 2003 Introduction	Microsoft Access 2003 Intermediate	Microsoft Access 2003 Advanced	VBA for Microsoft Access 2003
Microsoft Excel 2003	Microsoft Excel 2003 Introduction	Microsoft Excel 2003 Intermediate	Microsoft Excel 2003 Advanced	VBA for Microsoft Excel 2003
Microsoft Outlook 2003	Microsoft Outlook 2003 Introduction		Microsoft Outlook 2003 Advanced
Microsoft Powerpoint 2003	Microsoft PowerPoint 2003 Introduction		Microsoft PowerPoint 2003 Advanced
Microsoft Project 2003	Microsoft Project 2003 Introduction		Microsoft Project 2003 Advanced
Microsoft Visio Professional 2003	Microsoft Visio 2003 Introduction		Microsoft Visio 2003 Advanced
Microsoft Word 2003	Microsoft Word 2003 Introduction	Microsoft Word 2003 Intermediate	Microsoft Word 2003 Advanced	VBA for Microsoft Word 2003

Microsoft Sharepoint 2010

Adobe Publishing and Web

	Introduction	Advanced
Adobe Acrobat 9.0	Adobe Acrobat 9.0 Introduction	Adobe Acrobat 9.0 Advanced
Adobe Acrobat X	Adobe Acrobat X Introduction	Adobe Acrobat X Advanced
Adobe Captivate 5	Adobe Captivate Introduction
Adobe Dreamweaver CS4	Adobe Dreamweaver CS4 Introduction
Adobe Dreamweaver CS5	Adobe Dreamweaver CS5 Introduction
Adobe Illustrator CS4	Adobe Illustrator CS4 Introduction
Adobe Illustrator CS5	Adobe Illustrator CS5 Introduction
Adobe InDesign CS4	Adobe InDesign CS4 Introduction	Adobe InDesign CS4 Advanced
Adobe InDesign CS5	Adobe InDesign CS5 Introduction	Adobe InDesign CS5 Advanced
Adobe Photoshop CS4	Adobe Photoshop CS4 Introduction	Adobe Photoshop CS4 Advanced
Adobe Photoshop CS5	Adobe Photoshop CS5 Introduction	Adobe Photoshop CS5 Advanced

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Collection Statement

Microsoft Certified Silver Learning Partner Odyssey Training is a national Australian provider of professional, technical and management training and consultancy. We run customised training and scheduled training courses in Brisbane, Cairns, Melbourne, Sydney and Townsville. We have been a major outsource partner for local and national projects across the private and public sectors. Quality Assurance System conforming to AS/NZS ISO 9001:2008 (Certification no. 1075). Odyssey Training is also a signatory to the Government’s Information Technology Conditions v5 (GITC v5) – Q-953.

Training Schedules

Partnering with employers across Australia. Training your people, bringing out their best!

Experience that speaks for itself.

Build your team, your way!

We are an Australian training company, developing Australia’s professionals.