| Professional Development Training
The key focus of our programs is to improve on-the-job performance by focusing on learning outcomes to build-on and improve knowledge and skills in a given area.
To achieve this, professional and personal development training programs are delivered incorporating adult learning principles and using multiple learning methodologies. We offer an extensive selection of Scheduled and Customised Professional Development Training programs.
Our Professional Development Program model is as follows:
| Business |
| Customer Service - Exceeding Expectations |
| Effective Minute Taking * |
| Essential Skills for the Administration Professional |
| Innovative Thinking and Problem Solving |
| Project Management Fundamentals |
| Selling Skills |
| Time Management |
| Communication |
| Assertiveness |
| Conflict Resolution |
| Dealing with Difficult Behaviour |
| Effective People and Communication Skills |
| Emotional Intelligence |
| Negotiation Skills |
| Resilience in the Workplace |
| Presentation Skills |
| Stress Management * |
| Report Writing |
| Team Building Workshop * |
| Writing Skills |
| Management and Leadership |
| Change Management - Making the Transition |
| Coaching and Feedback Skills |
| Evaluate and Build High Performance Teams |
| From Manager to Leader |
| Managing Generational Diversity |
| People & Performance |
| Strategic Leadership |
| Supervision and Management |
| Training and Assessment |
| Certificate IV in Training and Assessment (TAA40104) |
| Certificate IV in Training and Assessment – Upgrade from BSZ40198 to TAA40104 |
| Train the Trainer * |
* Available as closed group sessions only.
Training manuals.
Our training manuals are written and prepared by leading industry professionals and include course content, exercises and useful tools and techniques on the topics covered. Our manuals are a point of reference for participants, enabling them to continually evaluate their success and implement the skills learnt back into the workplace. Odyssey Training continually evaluate the manuals to ensure that they are useful, relevant and engaging.
Facilities and equipment.
All Odyssey Training venues contain state of the art equipment and facilities, including but not limited to, desktop computers, laptops, white board and markers, data projectors and appropriate AV facilities. The training rooms are designed to be conducive to a productive learning environment, with ample room provided for break out sessions and group work. A common room is also available for networking, casual discussion and relaxed reading during breaks. Refreshments are available throughout the day. |
