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Odyssey Training is a national provider of professional, computer and management training and consultancy.

Finance, Legal and Professional Services

Odyssey Training^TM has worked on a range of learning and development projects across the finance, legal and professional services industries. Below are some of our recent success stories. These are real-life examples of lives and businesses we have helped to improve and develop, across Australia.

Case study: development of Learning Pathway to build people, communication and productivity skills

Our client is an integrated commercial property group who owns, develops and manages commercial real estate including industrial, retail and office space globally.

Training objectives and requirements

In-line with their Human Resources (HR) strategy, our client engaged Odyssey to develop and deliver a Learning Pathway for their property managers located in Sydney, Melbourne, Brisbane and Auckland. This included working closely with the HR team and key stakeholders to develop a customised solution designed to achieve specific business objectives.

A key requirement was that the facilitator not only have the necessary background, but who understood their industry group, culture and people to ensure the successful uptake of the program.

Learning and development solutions we delivered

The program was developed to provide staff with the foundations to build upon their influencing, people, communication and productivity skills when dealing with both internal and external clients.

Consulting with a broad range of stakeholders to determine the proposed content for the Learning Pathway including incorporating business specific case studies and scenarios
Development of the content and courseware for seven one-day training sessions, which formed part of the client’s Learning Pathway
Client representatives reviewed course materials prior to training delivery to ensure courses meet their requirements
Delivering the program to 450 staff over a 10 month period in various locations throughout Australia and New Zealand
Evaluation of the Training program using Kirkpatrick model (Levels 1, 2 and 3)
Administering the program on behalf of the client including administration of all paperwork, and coordination of training logistics
Regularly reporting feedback to Stakeholders for each group that were captured during the program

Training results and evaluation

Throughout the lifecycle of the project, Odyssey Training has worked closely with the HR team to customise the course content and evaluate each course conducted, to ensure the ongoing success of the training.

Due to the success of the program, elements of the pathway have been delivered to other business units, including building managers and support staff.

“Very well presented. I enjoyed being involved in the activities”
Annetta, Building Relationships through Effective Communication

Case study: upskilling supervisors for a financial services client

Our client is mortgages and financial services distribution business, listed on the ASX.

Training objectives and requirements

The client approached Odyssey Training, as they required a training program to support staff transitioning into new roles and teams within the organisation. The focus was on up skilling supervisors, managers and team leaders so they were able to better manage the change and improve their communication skills when dealing with staff.

Learning and development solutions we delivered

Odyssey Training offered as solution of public and in-house group training programs to accommodate the geographic spread of staff and individual requirements. Below is a list of the courses conducted:

Change Management
Coaching and Feedback Skills for Managers
Team Building
Time Management

“This is one of the best programs I have attended due to the hands on approach”
Soham, Coaching and Feedback Skills for Managers

Computer Training

Microsoft Office 2010

	Introduction	Intermediate	Advanced	VBA
Microsoft Access 2010	Microsoft Access 2010 Introduction	Microsoft Access 2010 Intermediate	Microsoft Access 2010 Advanced	VBA for Microsoft Access 2010
Microsoft Excel 2010	Microsoft Excel 2010 Introduction	Microsoft Excel 2010 Intermediate	Microsoft Excel 2010 Advanced	VBA for Microsoft Excel 2010
Office 2010 New Features	Microsoft Office 2010 New Features
Microsoft Outlook 2010	Microsoft Outlook 2010 Introduction		Microsoft Outlook 2010 Advanced
Microsoft Powerpoint 2010	Microsoft PowerPoint 2010 Introduction		Microsoft PowerPoint 2010 Advanced
Microsoft Project 2010	Microsoft Project 2010 Introduction		Microsoft Project 2010 Advanced
Microsoft Visio Professional 2010	Microsoft Visio 2010 Professional Introduction		Microsoft Visio 2010 Professional Advanced
Microsoft Word 2010	Microsoft Word 2010 Introduction	Microsoft Word 2010 Intermediate	Microsoft Word 2010 Advanced	VBA for Microsoft Word 2010
Introduction to Computers	Introduction to Computers

Microsoft Office 2007

	Introduction	Intermediate	Advanced	VBA
Microsoft Access 2007	Microsoft Access 2007 Introduction	Microsoft Access 2007 Intermediate	Microsoft Access 2007 Advanced	VBA for Microsoft Access 2007
Microsoft Excel 2007	Microsoft Excel 2007 Introduction	Microsoft Excel 2007 Intermediate	Microsoft Excel 2007 Advanced	VBA for Microsoft Excel 2007
Office 2007 New Features	Microsoft Office 2007 New Features
Microsoft Outlook 2007	Microsoft Outlook 2007 Introduction		Microsoft Outlook 2007 Advanced
Microsoft Powerpoint 2007	Microsoft PowerPoint 2007 Introduction		Microsoft PowerPoint 2007 Advanced
Microsoft Project 2007	Microsoft Project 2007 Introduction		Microsoft Project 2007 Advanced
Microsoft Visio Professional 2007	Microsoft Visio 2007 Introduction		Microsoft Visio 2007 Professional Advanced
Microsoft Word 2007	Microsoft Word 2007 Introduction	Microsoft Word 2007 Intermediate	Microsoft Word 2007 Advanced	VBA for Microsoft Word 2007

Microsoft Office 2003

	Introduction	Intermediate	Advanced	VBA
Microsoft Access 2003	Microsoft Access 2003 Introduction	Microsoft Access 2003 Intermediate	Microsoft Access 2003 Advanced	VBA for Microsoft Access 2003
Microsoft Excel 2003	Microsoft Excel 2003 Introduction	Microsoft Excel 2003 Intermediate	Microsoft Excel 2003 Advanced	VBA for Microsoft Excel 2003
Microsoft Outlook 2003	Microsoft Outlook 2003 Introduction		Microsoft Outlook 2003 Advanced
Microsoft Powerpoint 2003	Microsoft PowerPoint 2003 Introduction		Microsoft PowerPoint 2003 Advanced
Microsoft Project 2003	Microsoft Project 2003 Introduction		Microsoft Project 2003 Advanced
Microsoft Visio Professional 2003	Microsoft Visio 2003 Introduction		Microsoft Visio 2003 Advanced
Microsoft Word 2003	Microsoft Word 2003 Introduction	Microsoft Word 2003 Intermediate	Microsoft Word 2003 Advanced	VBA for Microsoft Word 2003

Microsoft Sharepoint 2010

Adobe Publishing and Web

	Introduction	Advanced
Adobe Acrobat 9.0	Adobe Acrobat 9.0 Introduction	Adobe Acrobat 9.0 Advanced
Adobe Acrobat X	Adobe Acrobat X Introduction	Adobe Acrobat X Advanced
Adobe Captivate 5	Adobe Captivate Introduction
Adobe Dreamweaver CS4	Adobe Dreamweaver CS4 Introduction
Adobe Dreamweaver CS5	Adobe Dreamweaver CS5 Introduction
Adobe Illustrator CS4	Adobe Illustrator CS4 Introduction
Adobe Illustrator CS5	Adobe Illustrator CS5 Introduction
Adobe InDesign CS4	Adobe InDesign CS4 Introduction	Adobe InDesign CS4 Advanced
Adobe InDesign CS5	Adobe InDesign CS5 Introduction	Adobe InDesign CS5 Advanced
Adobe Photoshop CS4	Adobe Photoshop CS4 Introduction	Adobe Photoshop CS4 Advanced
Adobe Photoshop CS5	Adobe Photoshop CS5 Introduction	Adobe Photoshop CS5 Advanced

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Odyssey Training is a national provider of professional, technical and management training and consultancy. We run customised training and scheduled training courses in Brisbane, Cairns, Melbourne, Sydney and Townsville. We have been a major outsource partner for local and national projects across the private and public sectors. We comply with a policy of Total Quality Management and have an accredited Quality Assurance System conforming to AS/NZS ISO 9001:2008 (Certification no. 1075). Odyssey Training is also a signatory to the Government’s Information Technology Conditions v5 (GITC v5) – Q-953. We are Australian owned and write our own courseware.

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Partnering with employers across Australia. Training your people, bringing out their best!

Experience that speaks for itself.

Elevate your expertise.

We are an Australian training company, developing Australia’s professionals.

Finance, Legal and Professional Services

Case study: development of Learning Pathway to build people, communication and productivity skills

Training objectives and requirements

Learning and development solutions we delivered

Training results and evaluation

Case study: upskilling supervisors for a financial services client

Training objectives and requirements

Learning and development solutions we delivered

Training Tools

Training Courses