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1300 793 951

Odyssey Training is a national provider of professional, computer and management training and consultancy.

Government

State Government

Professional Development and IT Training

Background

Our client, a state government department, places a strong focus on the skills and abilities of their staff and engaged Odyssey in mid-2009 to develop and deliver a number of Personal Development and Computer training courses to their staff.
These courses included topics in Leadership and Management, Sales and Customer Service, Project Management, Communication, Personal Development and HR Management, as well as courses covering Adobe Publishing and Web and the suite of Microsoft Office products.

What we did

To equip staff with the skills necessary to ensure the accountability of the 600 public sector entities which make up their client base , we have delivered 63 training sessions to date across the full scope of courses requested by our client including:

37 closed-group sessions, all held in-house at the client’s venue
Attendance by staff to various public scheduled courses, held at Odyssey Training’s venue
Evaluation of training program using Kirkpatrick model
Unlimited post-course telephone support offered to all participants

The training courses were designed to compliment each other, and to provide staff with a skill set which is both valuable and applicable to their everyday work lives. They include topics such as Effective People and Communication Skills, Conflict Resolution, Assertiveness and Maximising Team Effectiveness.

“Very good pace”
Leah

“Was pretty impressed with the professionalism and breadth of knowledge of the presenter”
Michelle

“The best course I have attended. Everything was perfect. I feel confident to use what I have learnt”
Denis

Federal Government

Professional Development Training - Building Resilience through Change

Background

With staff busy and very often in highly pressured roles, this federal government department has contracted Odyssey since 2005 to assist staff with skills to deal with the constant changing work environment. This included developing a customised program called, ‘Building Resilience Through Change’, designed to support staff located in North Queensland, South Australia and Victoria with transitioning and adapting during an organisational restructure.

What we did

Odyssey worked with the Department to develop and deliver a range of customised and standard courses to meet their needs, including:

Assertiveness
Building Resilience Through Change
Change Management in Turbulent Times
Creating Powerful Presentations
Negotiation Skills
Time Management

Throughout this time we delivered 37 closed group sessions in-house at this department.

“Very professional and one of the best presentations I have attended.”
Geoffrey, Building Resilience through Change

“The material covered relevant concepts for our current climate of departmental reorganisation.”
Kim, Building Resilience through Change

Federal Government

Customised Microsoft Word Training

Background

Our client had been using Office 2007 since June/July 2010. In a survey of staff conducted about Word 2007 it was identified that training was required for staff needing to use MS Word to an advanced level. With staff located in Melbourne, Sydney and Brisbane, they wanted to ensure consistency of delivery as well as customisation to suit their needs. This included delivering the courses via a 2 hour format to minimise the disruption to their business operations.

What we did

It was determined that the sessions would be two hours in length and Odyssey Training^TM worked with the department to develop the course outlines for these courses. Odyssey also developed customised handouts for staff to take away with them after the session. There was a total of 12 x 2 hour sessions developed and delivered by Odyssey nationally. These included:

Styles and building blocks
Formatting
Headers and footers – section breaks
Hyperlinks and cross references
Citations, bibliography, footnotes and end notes.
Table of contents and indexes
Track changes
Tables
Macros
Mail merge
Charts and graphs
Fields and forms

In total, there were 88 courses run nationally, with 692 participants attending the sessions.

“Relevant content delivered in a practical lesson”
Andrea, Formatting

“Very informative. Learnt a lot. Explained in plain English”
Margaret, Table of Contents and Indexes

Local Government

Creative Thinking and Problem Solving

Background

A local Council who Odyssey Training^TM has been working with for the past four years, was undergoing a campaign to rebrand their city. They wanted to provide staff with training to meet the challenges associated with rebranding, with a focus on creative thinking and problem solving. The projected outcome of this training project was to inspire passion and enthusiasm in the workplace, make effective decisions and take action to solve problems and cope with change. Due to the success of the program, Odyssey Training^TM works closely with their Learning and Development team to design and deliver courses as part of their induction and ongoing training programs.

What we did

Odyssey Training^TM developed customised courses for the council which take participants through an exploration of creative thinking techniques, learning strategies to develop new insights and fresh perspectives, while having fun.

We also have conducted other in-house training programs which include:

Creative Thinking
Emotional Intelligence
Recruitment and Selection
Workgroup Facilitation
Improving Staff Performance
Conflict Resolution and Problem Solving

“Valuable information and very interesting. I learned a great deal.”
Marilyn, Creative Thinking

Computer Training

Microsoft Office 2010

	Introduction	Intermediate	Advanced	VBA
Microsoft Access 2010	Microsoft Access 2010 Introduction	Microsoft Access 2010 Intermediate	Microsoft Access 2010 Advanced	VBA for Microsoft Access 2010
Microsoft Excel 2010	Microsoft Excel 2010 Introduction	Microsoft Excel 2010 Intermediate	Microsoft Excel 2010 Advanced	VBA for Microsoft Excel 2010
Office 2010 New Features	Microsoft Office 2010 New Features
Microsoft Outlook 2010	Microsoft Outlook 2010 Introduction		Microsoft Outlook 2010 Advanced
Microsoft Powerpoint 2010	Microsoft PowerPoint 2010 Introduction		Microsoft PowerPoint 2010 Advanced
Microsoft Project 2010	Microsoft Project 2010 Introduction		Microsoft Project 2010 Advanced
Microsoft Visio Professional 2010	Microsoft Visio 2010 Professional Introduction		Microsoft Visio 2010 Professional Advanced
Microsoft Word 2010	Microsoft Word 2010 Introduction	Microsoft Word 2010 Intermediate	Microsoft Word 2010 Advanced	VBA for Microsoft Word 2010
Introduction to Computers	Introduction to Computers

Microsoft Office 2007

	Introduction	Intermediate	Advanced	VBA
Microsoft Access 2007	Microsoft Access 2007 Introduction	Microsoft Access 2007 Intermediate	Microsoft Access 2007 Advanced	VBA for Microsoft Access 2007
Microsoft Excel 2007	Microsoft Excel 2007 Introduction	Microsoft Excel 2007 Intermediate	Microsoft Excel 2007 Advanced	VBA for Microsoft Excel 2007
Office 2007 New Features	Microsoft Office 2007 New Features
Microsoft Outlook 2007	Microsoft Outlook 2007 Introduction		Microsoft Outlook 2007 Advanced
Microsoft Powerpoint 2007	Microsoft PowerPoint 2007 Introduction		Microsoft PowerPoint 2007 Advanced
Microsoft Project 2007	Microsoft Project 2007 Introduction		Microsoft Project 2007 Advanced
Microsoft Visio Professional 2007	Microsoft Visio 2007 Introduction		Microsoft Visio 2007 Professional Advanced
Microsoft Word 2007	Microsoft Word 2007 Introduction	Microsoft Word 2007 Intermediate	Microsoft Word 2007 Advanced	VBA for Microsoft Word 2007

Microsoft Office 2003

	Introduction	Intermediate	Advanced	VBA
Microsoft Access 2003	Microsoft Access 2003 Introduction	Microsoft Access 2003 Intermediate	Microsoft Access 2003 Advanced	VBA for Microsoft Access 2003
Microsoft Excel 2003	Microsoft Excel 2003 Introduction	Microsoft Excel 2003 Intermediate	Microsoft Excel 2003 Advanced	VBA for Microsoft Excel 2003
Microsoft Outlook 2003	Microsoft Outlook 2003 Introduction		Microsoft Outlook 2003 Advanced
Microsoft Powerpoint 2003	Microsoft PowerPoint 2003 Introduction		Microsoft PowerPoint 2003 Advanced
Microsoft Project 2003	Microsoft Project 2003 Introduction		Microsoft Project 2003 Advanced
Microsoft Visio Professional 2003	Microsoft Visio 2003 Introduction		Microsoft Visio 2003 Advanced
Microsoft Word 2003	Microsoft Word 2003 Introduction	Microsoft Word 2003 Intermediate	Microsoft Word 2003 Advanced	VBA for Microsoft Word 2003

Microsoft Sharepoint 2010

Adobe Publishing and Web

	Introduction	Advanced
Adobe Acrobat 9.0	Adobe Acrobat 9.0 Introduction	Adobe Acrobat 9.0 Advanced
Adobe Acrobat X	Adobe Acrobat X Introduction	Adobe Acrobat X Advanced
Adobe Captivate 5	Adobe Captivate Introduction
Adobe Dreamweaver CS4	Adobe Dreamweaver CS4 Introduction
Adobe Dreamweaver CS5	Adobe Dreamweaver CS5 Introduction
Adobe Illustrator CS4	Adobe Illustrator CS4 Introduction
Adobe Illustrator CS5	Adobe Illustrator CS5 Introduction
Adobe InDesign CS4	Adobe InDesign CS4 Introduction	Adobe InDesign CS4 Advanced
Adobe InDesign CS5	Adobe InDesign CS5 Introduction	Adobe InDesign CS5 Advanced
Adobe Photoshop CS4	Adobe Photoshop CS4 Introduction	Adobe Photoshop CS4 Advanced
Adobe Photoshop CS5	Adobe Photoshop CS5 Introduction	Adobe Photoshop CS5 Advanced

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Collection Statement

Odyssey Training is a national provider of professional, technical and management training and consultancy. We run customised training and scheduled training courses in Brisbane, Cairns, Melbourne, Sydney and Townsville. We have been a major outsource partner for local and national projects across the private and public sectors. We comply with a policy of Total Quality Management and have an accredited Quality Assurance System conforming to AS/NZS ISO 9001:2008 (Certification no. 1075). Odyssey Training is also a signatory to the Government’s Information Technology Conditions v5 (GITC v5) – Q-953. We are Australian owned and write our own courseware.

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Elevate your expertise.

We are an Australian training company, developing Australia’s professionals.

Government

State Government

Professional Development and IT Training

Background

What we did

Federal Government

Professional Development Training - Building Resilience through Change

Background

What we did

Federal Government

Customised Microsoft Word Training

Background

What we did

Local Government

Creative Thinking and Problem Solving

Background

What we did

Training Tools

Training Courses