Writing Skills for Business

As with any form of communication, the way you write is influenced by many variables including your unique knowledge, interests, skills, personality and emotions. This online course will help you plan, organise and structure a range of business communication formats, whilst giving you the opportunity to expand your own personal writing style.

1 day course
What you will learn:
  • Implement a prewriting plan to meet the desired objective of the correspondence
  • Apply professional layout, format, and development of content
  • Use words and phrases that will improve the comprehension of your message and ensure a positive tone
  • Adopt techniques to proofread your document for spelling, punctuation, and grammar
  • Use the four-step writing process as a framework for business correspondence
What you'll get:
Courseware and Handouts
Live Recorded Session copy
Capped Class Sizes
Post Course Support
This course is ideal for

Anyone who wants to improve their written communication skills when writing business correspondence including letters, emails, memos and short reports.

Course Prerequisites

A working computer with a microphone and speaker installed.  No software needs to be installed before training session however, we require an up-to-date web browser. For the best experience we recommend downloading the latest Google Chrome browser.


Looking for In-House training?

Discover our Writing Skills for Business in-house training course. Can’t find what you are looking for?  Enquire for training today!

Topics covered in this training course

The three main principles you need to consider

Identify opportunities for improving your business writing

A framework to work from when writing any type of document

Tools for planning and idea generation, including constructing a mind map and how to make a flowchart

Ensure the layout and format of your document are visually appealing so your message is clear

Ensure your message is concise, with the right level of detail and a logical flow from one point to another

A framework and formula for delivering good news or bad news, or making a request

Ensure you have addressed your purpose from the reader’s perspective and avoid common pitfalls

Use ‘plain English’ business writing methods to ensure your document is simple and direct

How using positive words and phrases lifts the tone and removes some of the associated negativity

Suggested techniques for proofreading your document to ensure you make the right impression

Tips to improve your spelling and punctuation over time

Understand the typical components of a short report and how to apply the four-step writing process

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Need your training approved? Get a quote

Need your training approved? Get a quote