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Customer Service and Sales Training Courses

Put the customer at the centre of your focus.

Customer Service and Sales Training Courses

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Professional Development Course Inclusions

 

  • 4.6 out of 5 from 517 reviews.
    Customer Service – Exceeding Expectations Training Course

    Every single contact between you and the customer is important. This course will help you understand the fundamental principles of good customer service practices, whether you communicate with customers in person, on the phone or via email.

  • 4.7 out of 5 from 639 reviews.
    Dealing with Difficult Customer Behaviours Training Course

    When faced with difficult customers, many people respond aggressively or passively withdraw. This course will help you to handle difficult conversations, whilst making it safe for you and your customer to listen to each other and act on the best decision.

  • 4.6 out of 5 from 141 reviews.
    Sales Essentials Training Course

    This course will help you or your sales team members increase conversion rates and retain customers using a modern approach that involves understanding buyer psychology and developing trusting relationships.

Customer Service and Sales has an overall rating of
4.6 out of 5 from 1297 reviews.

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