Our Training Courses

• Leadership Directions Courses

  • Leadership and Management

  • Team Building

• Professional Development Courses

  • Business Skills

    Business Skills

    Course name	Duration	Outline
    Essential Skills for Personal Assistants	2 Days	Essential Skills for Personal Assistants
    Minute Taking	4 Hours	Minute Taking
    Presentation Skills	1 Day	Presentation Skills
    Report Writing	1 Day	Report Writing
    Telephone Techniques	4 Hours	Telephone Techniques
    Time Management	1 Day	Time Management
    Writing Effective Emails	4 Hours	Writing Effective Emails
    Writing Skills for Business	1 Day	Writing Skills for Business

  • Communication

    Communication

    Course name	Duration	Outline
    Assertiveness	1 Day	Assertiveness
    Dealing with Difficult Behaviour	1 Day	Dealing with Difficult Behaviour
    Effective People and Communication Skills	1 Day	Effective People and Communication Skills
    Influencing and Persuasion Skills	1 Day	Influencing and Persuasion Skills
    Negotiation Skills	1 Day	Negotiation Skills
    Advanced Interpersonal Skills with DISC®	1 Day	Advanced Interpersonal Skills with DISC®

  • Personal Development

    Personal Development

    Course name	Duration	Outline
    Conflict Resolution	4 Hours	Conflict Resolution
    Coping with Change – Making the Transition	4 Hours	Coping with Change – Making the Transition
    Creative Thinking and Problem Solving	1 Day	Creative Thinking and Problem Solving
    Resilience and Stress Management	1 Day	Resilience and Stress Management
    Train the Trainer	2 Days	Train the Trainer

  • Project Management

    Project Management

    Course name	Duration	Outline
    Project Management Fundamentals	2 Days	Project Management Fundamentals

  • Customer Service and Sales

    Customer Service and Sales

    Course name	Duration	Outline
    Customer Service – Exceeding Expectations	1 Day	Customer Service – Exceeding Expectations
    Dealing with Difficult Customer Behaviours	1 Day	Dealing with Difficult Customer Behaviours
    Sales Essentials	1 Day	Sales Essentials

• Microsoft Office Courses

  • Access

    Microsoft Access

    	Duration	2016	2013	2010
    Microsoft Access Introduction	2 Days	Microsoft Access Introduction 2016	Microsoft Access Introduction 2013	Microsoft Access Introduction 2010
    Microsoft Access Intermediate	2 Days	Microsoft Access Intermediate 2016	Microsoft Access Intermediate 2013	Microsoft Access Intermediate 2010
    Microsoft Access Advanced	1 Day	Microsoft Access Advanced 2016	Microsoft Access Advanced 2013	Microsoft Access Advanced 2010

  • Excel

    Microsoft Excel

    	Duration	2016	2013	2010
    Microsoft Excel Introduction	1 Day	Microsoft Excel Introduction 2016	Microsoft Excel Introduction 2013	Microsoft Excel Introduction 2010
    Microsoft Excel Intermediate	1 Day	Microsoft Excel Intermediate 2016	Microsoft Excel Intermediate 2013	Microsoft Excel Intermediate 2010
    Microsoft Excel Advanced	2 Days	Microsoft Excel Advanced 2016	Microsoft Excel Advanced 2013	Microsoft Excel Advanced 2010
    Microsoft Excel Advanced Formulas	1 Day	Microsoft Excel Advanced Formulas 2016	Microsoft Excel Advanced Formulas 2013	Microsoft Excel Advanced Formulas 2010
    Microsoft Excel Advanced Pivot Tables	1 Day	Microsoft Excel Advanced Pivot Tables 2016	Microsoft Excel Advanced Pivot Tables 2013	Microsoft Excel Advanced Pivot Tables 2010
    Microsoft Excel Advanced Data Analysis	1 Day	Microsoft Excel Advanced Data Analysis 2016	Microsoft Excel Advanced Data Analysis 2013
    VBA for Microsoft Excel	2 Days	VBA for Microsoft Excel 2016	VBA for Microsoft Excel 2013	VBA for Microsoft Excel 2010

  • PowerPoint

    Microsoft PowerPoint

    	Duration	2016	2013	2010
    Microsoft PowerPoint Introduction	1 Day	Microsoft PowerPoint Introduction 2016	Microsoft PowerPoint Introduction 2013	Microsoft PowerPoint Introduction 2010
    Microsoft PowerPoint Advanced	1 Day	Microsoft PowerPoint Advanced 2016	Microsoft PowerPoint Advanced 2013	Microsoft PowerPoint Advanced 2010

  • Project

    Microsoft Project

    	Duration	2016	2013	2010
    Microsoft Project Introduction	2 Days	Microsoft Project Introduction 2016	Microsoft Project Introduction 2013	Microsoft Project Introduction 2010
    Microsoft Project Intermediate	1 Day	Microsoft Project Intermediate 2016	Microsoft Project Intermediate 2013	Microsoft Project Intermediate 2010
    Microsoft Project Advanced	1 Day	Microsoft Project Advanced 2016	Microsoft Project Advanced 2013	Microsoft Project Advanced 2010

  • Visio Professional

    Microsoft Visio Professional

    	Duration	2016	2013	2010
    Microsoft Visio Introduction	1 Day	Microsoft Visio Introduction 2016	Microsoft Visio Introduction 2013	Microsoft Visio Introduction 2010
    Microsoft Visio Advanced	1 Day	Microsoft Visio Advanced 2016	Microsoft Visio Advanced 2013	Microsoft Visio Advanced 2010

  • Word

    Microsoft Word

    	Duration	2016	2013	2010
    Microsoft Word Introduction	1 Day	Microsoft Word Introduction 2016	Microsoft Word Introduction 2013	Microsoft Word Introduction 2010
    Microsoft Word Intermediate	1 Day	Microsoft Word Intermediate 2016	Microsoft Word Intermediate 2013	Microsoft Word Intermediate 2010
    Microsoft Word Advanced	2 Days	Microsoft Word Advanced 2016	Microsoft Word Advanced 2013	Microsoft Word Advanced 2010
    Microsoft Word Templates and Styles	1 Day	Microsoft Word Templates and Styles 2016	Microsoft Word Templates and Styles 2013	Microsoft Word Templates and Styles 2010

  • SharePoint

    Microsoft SharePoint

    	Duration	2013
    Microsoft SharePoint Site Owner	2 Days	Microsoft SharePoint Site Owner 2013
    Microsoft SharePoint Site Owner Advanced	2 Days	Microsoft SharePoint Site Owner Advanced 2013

• Adobe Training Courses

  • InDesign

    Adobe InDesign

    	Duration	CC	CS6
    Adobe InDesign Introduction	2 Days	Adobe InDesign Introduction CC	Adobe InDesign Introduction CS6
    Adobe InDesign Advanced	2 Days	Adobe InDesign Advanced CC	Adobe InDesign Advanced CS6

  • Photoshop

    Adobe Photoshop

    	Duration	CC	CS6
    Adobe Photoshop Introduction	2 Days	Adobe Photoshop Introduction CC	Adobe Photoshop Introduction CS6
    Adobe Photoshop Advanced	1 Day	Adobe Photoshop Advanced CC	Adobe Photoshop Advanced CS6