Writing Skills for Business

As with any form of communication, the way you write is influenced by many variables including your unique knowledge, interests, skills, personality and emotions. This practical course will help you plan, organise and structure a range of business communication formats, whilst giving you the opportunity to expand your own personal writing style.

1 day course
4.55  (892 reviews)
What you will learn:
  • Implement a prewriting plan in order to meet the desired objective of the correspondence
  • Apply professional layout, format and development of content
  • Use words and phrases that will improve the comprehension of your message and ensure a positive tone
  • Adopt techniques to proofread your document for spelling, punctuation and grammar
  • Use the four-step writing process as a framework for business correspondence
What you'll get:
Workbook
Lunch and refreshments
Capped class sizes
eCertificate
This course is ideal for

This course is ideal for people who want to improve their written communication skills when writing business correspondence including letters, emails, memos and short reports.

Topics covered in this training course

The three main principles you need to consider

Identify opportunities for improving your business writing

A framework to work from when writing any type of document

Tools for planning and idea generation, including constructing a mind map and how to make a flowchart

Ensure the layout and format of your document are visually appealing so your message is clear

Ensure your message is concise, with the right level of detail and a logical flow from one point to another

A framework and formula for delivering good news or bad news, or making a request

Ensure you have addressed your purpose from the reader’s perspective and avoid common pitfalls

Use ‘plain English’ business writing methods to ensure your document is simple and direct

How using positive words and phrases lifts the tone and removes some of the associated negativity

Suggested techniques for proofreading your document to ensure you make the right impression

Tips to improve your spelling and punctuation over time

Understand the typical components of a short report and how to apply the four-step writing process

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4.55
4.55
from 892 reviews
5/5
“Great structure, just the right detail. Overall happy. Thank you Annie!”
Annika, May 2019
5/5
“Very knowledgeable instructor. Very enthusiastic and engaging.”
Oliver, May 2019
5/5
“Annie was lovely and very knowledgeable. ”
Kelly, May 2019
5/5
“The trainer Katherine was excellent and was able to teach additional knowledge based on questions of the class that was not covered in the structure.”
Joey, May 2019