Microsoft Live Online Course - Full Day
Microsoft Power BI Introduction
This Live Online Session is beneficial for anyone wanting to create powerful interactive dashboards, chart and a range of visualisations to display data in a user friendly way from a range of sources.
Microsoft Excel Advanced
This Live Online Course exposes several advanced features of Excel for What-if analysis, database analysis and how to build calculations using advanced functions as well as how to automate processes.
Microsoft Power BI Intermediate
This Live Online intermediate course is ideal for those seeking to create a solid dataset underlying Power BI's reports and dashboards.
Microsoft PowerPoint Advanced
This Live Online Course is ideal for the Microsoft PowerPoint 2016 “power user” who would like to acquire more advanced skills in manipulating data and objects in PowerPoint.
Microsoft Word Advanced
This Live Online Course has been developed for people who want to use the complex features of Word to work with long documents, create forms and use automation to limit repetitive tasks.
Microsoft Power BI Advanced
The Power BI Advanced Live Online Course focuses on building your knowledge and understanding of the DAX language, as well as the Power Query M language.
Microsoft Excel Intermediate
This Live Online course has been developed for people wanting to utilise Excel to perform calculations using a variety of common worksheet functions, filter, sort and summarise database lists, format and modify charts, and conditionally format cells.
Microsoft SharePoint for Office 365 Introduction
This Live Online Course has been developed for SharePoint Site Owners using Office 365 who are required to create and maintain content on a team site.
Microsoft Word Intermediate
This Live Online Course has been developed for people who want to learn time-saving techniques in Word and use features such as styles, advanced tables and tracked changes.
Microsoft Project Introduction
This Microsoft Project 2016 Live Online course is ideal for project managers, coordinators or team members who need to track projects electronically.
Microsoft Project Intermediate
This Live Online Course is ideal for people wanting to utilise the more advanced features of Microsoft Project 2016 to manage tasks and resources, as well as track and report on projects.
Microsoft Live Online Short Course
Microsoft Teams Online
Discover how to use Microsoft Teams to keep in touch with team members. This online live session will show you how to stay connected and communicate with colleagues.
Microsoft SharePoint Site Member Online
This online live training session will give you an understanding on how to manage your site, document controls, and working with collaborators.
Microsoft Power BI Online
Microsoft Power BI Live Online session will show you how to use the cloud service to data set into visual reports and dashboards.
Professional Development Live Online Courses - Full Day
Customer Service: Exceeding Expectations
This Live Online Course will help you understand the fundamental principles of excellent customer service delivery, whether you communicate with customers in person, on the phone or via email.
Coaching in the Workplace
This Live Online Course will provide you with the practical tools to create and implement a successful coaching relationship, with the final stages of the course allowing you to create and practice a sample coaching session.
Dealing with Difficult Customer Behaviours and Complaints
This Live Online Course will help you deal with difficult customer service conversations and increase your chance of winning back unhappy customers by providing you with the skills to listen and act on the best decision, stay positive, and communicate effectively under pressure.
Resilience and Stress Management
This Live Online Course will provide you with practical tools and techniques to help you identify your stressors and build your resilience.
This live online course will provide you with a greater understanding of what it takes to engage in principled negotiations and get the outcome both you and the other parties desire.
This live online course aimed at new managers. Fine tune your executive leadership qualities, and uncover your true potential as an emerging leader.
This live online course will help you prioritise effectively and achieve peak performance through practical time management tools that are easy to apply.
Employee Engagement and Motivation
This Live Online Course will empower you with a real-world understanding of employee engagement so that you can build the emotional commitment level of your staff, and they start to care for their work, not just their paycheck.
This live online course will help you learn how to apply the six different leadership styles depending on the situation, and how to successfully navigate your team through the different stages of team formation.
This Live Online Course will provide you with strategies and tools to express your thoughts and opinions while being receptive to the needs, wants and feelings of other people.
Supervision and People Management
The 2 day supervision and people management online course helps you achieve superior people management skills.
Managing People Performance
This Live Online Management Course has been developed to provide supervisors, managers and team leaders with practical skills, tools and knowledge to assist in effectively managing each of your team members throughout the entirety of the year, and how to plan and facilitate the yearly performance conversation.
Professional Development Live Online Short Courses
Dealing with Change
Learn practical techniques for dealing with change in a positive and constructive way, learning how to let go of the old way and embrace the new.
Learn how inclusive leadership can help you connect with your people on a much deeper level and get them to make remarkable and sometimes surprising contributions to the organisation.
Learn how to hold a meaningful conversation that can effectively support in managing employee expectations as well as differing views so that you can focus on results.
Handling Difficult Issues and Behaviours
Learn practical strategies to review the issues and behaviours you need to address and a fantastic model that will assist you to give effective and outcome-oriented feedback.
Maintaining Motivation and Focus
Learn techniques for maintaining your motivation and focus when you are outside of your normal work environment.
Leading Remote Teams
Learn the techniques for creating a great team dynamic when people are geographically dispersed.
Working Productivity and Efficiency Techniques for the Home Office
This session will show you some of the techniques you can use to maximise your efficiency levels when working from home.