This course has been developed to give you the necessary tools and technical skills to make a positive impression, develop call opportunity and skilfully manage a range of behaviours.
Writing Effective Emails
This course will provide you with the skills and knowledge to use email appropriately as a communication tool at work.
This practical course has been developed to help you record, compile and deliver quality meeting minute records that are accurate, clear and concise.
This course will help you prioritise effectively and achieve peak performance through practical time management tools that are easy to apply.
This course will help you ensure your reports are clear, concise and well structured.
Essential Skills for Personal Assistants
You will learn practical tools and techniques to empower you to develop your workflow, organisational and interpersonal skills, and to engage with people at all levels of business.
Writing Skills for Business
As with any form of communication, the way you write is influenced by many variables including your unique knowledge, interests, skills, personality and emotions. This practical course will help you plan, organise and structure a range of business communication formats, whilst giving you the opportunity to expand your own personal writing style.