Dealing with Difficult Customer Behaviours and Complaints
This course will help you deal with difficult customer service conversations and increase your chance of winning back unhappy customers.
1 day course
4.66  (510)
from
$490
Customer Service – Exceeding Expectations
This course will help you understand the fundamental principles of excellent customer service delivery, whether you communicate with customers in person, on the phone or via email.
1 day course
4.62  (393)
from
$490