Negotiation Skills

The art of successful negotiation is the careful exploration of opposing positions with the goal of achieving a positive outcome. Through a series of case studies, role-plays and self-reflection, this course will provide you with a greater understanding of what it takes to engage in principled negotiations and get the outcome both you and the other parties desire.

1 day course
4.54  (363 reviews)
What you will learn:
  • Be able to define what a negotiation is
  • Learn what skills will help make you an effective negotiator
  • Be able to know what makes a good agreement for you, your organisation and the other party
  • Understand and know how to use Principled negotiation skills
  • Know and understand what you want from each negotiation and what will cause you to walk away from it
What you'll get:
Lunch and refreshments
Capped class sizes
Post Course Support
This course is ideal for

All team members looking to improve their personal negotiation competency and raise their confidence in dealing with a range of workplace negotiation situations.

Online Training Prerequisites:

Participants are required to have a working computer with a microphone and speaker installed.  No software needs to be installed before the training session however, we require an up-to-date web browser. For the best experience, we recommend downloading the latest Google Chrome browser.

Topics covered in this training course

Many people assume influencing or persuading people to purchase something is always a negotiation, but there must be certain conditions and elements involved for a negotiation to occur.

Learn the tips that all effective negotiators implement to be successful

Learn the three major skills required to be effective in a negotiation

Know and understand that there are different strategies to use depending on how important the relationship versus the issue are to you

Positional bargaining involves making demands, but collaboration based on the interests of both parties is what makes a good agreement

Understand the four basic elements of Principled negotiation and how to make them work in your negotiation

Do you have your ZOPA, BATNA and WAP already defined?

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Need your training approved? Get a quote

Need your training approved? Get a quote
from 363 reviews
“Small group made it very interactive, few PowerPoint slides was good, practical exercises were good.”
Sani, Jul 2020
“It was great course with great presenter.”
Gerard, May 2019
Nick, May 2019
Rachael, May 2019