From personal assistant to office manager, admin roles and people vary. Nevertheless, there are several must-have skills that all admin staff should have to succeed.
Tag: customer service training
3 Tips to Deliver Great Customer Service During a Pandemic
The Covid-19 pandemic has changed the way we live our lives and conduct our business. It has forced us to be creative with how we offer our services to customers so that we retain them and stay profitable.
Three good reasons to love your complaining customers
Have you ever made a complaint as a customer or client? How were you feeling at the time? Were you happy with how your complaint was handled?
Four reasons a company should invest in staff
Whether or not to invest in staff training and development is a contentious issue for many companies.