EIQ16 Emotional Intelligence Questionnaire

EIQ16 provides an in-depth profile of the individual’s emotional intelligence level, style, and competencies.

The EIQ16 Questionnaire included with our Emotional Intelligence course for leaders provides information about a person’s emotional intelligence and competencies. It is based on a concept model of emotional intelligence similar to the framework developed by Mayer, Salovey and Caruso (2002).

Why use this 360 Feedback report?

  • Increase awareness and understanding of EI
  • Analyse emotional intelligence level and competencies
  • Offer practical tips for performance improvement
  • Improve emotional intelligence and emotional skills.

What does it measure?

The questionnaire, which takes about 15 minutes to complete, measures EQ, four key branches of emotional intelligence, and the 16 emotional competencies shown below using the Standard Ten (Sten) scoring system. It provides an in-depth profile of the individual’s emotional intelligence level, style, and competencies along with tips and suggestions to improve performance.



  • Self-analysis: Analyses own emotions in different situations and states.
  • Analysis of others: Recognises how others are feeling in different situations and states.
  • Self-expression: Expresses emotions and needs appropriately for the situation.
  • Discrimination: Recognises feelings and emotions that point to dishonesty or manipulation.


  • Thinking: Uses feelings and emotions to redirect or prioritise thinking.
  • Judgment: Uses feelings and emotions to facilitate judgment and decision making.
  • Sensitivity: Capitalises on mood changes to appreciate multiple points of view.
  • Problem solving: Uses emotional states to facilitate problem solving and creativity.


  • Symptoms: Spots the clues and warning signs of common emotional states.
  • Causes: Understands the root causes of positive and negative emotions.
  • Complexity: Understands complex feelings and emotional blends.
  • Transitions: Understands transitions among different feelings and emotions.


  • Openness: Open to pleasant and unpleasant feelings and emotions.
  • Monitoring: Monitors feelings and emotions and reflects on implications and meaning.
  • Self-control: Knows how to control own feelings and emotions effectively.
  • Managing others: Handles others’ feelings and emotions sensitively and effectively.