As the digital workplace continues to shift, keeping pace involves more than just learning how to use tools, it means understanding how they’re changing and how those changes affect day-to-day work. Two major developments from Microsoft are shaping this space: the redesigned Outlook and the growing presence of AI across applications.

The New Outlook: A More Streamlined Email Experience

The updated version of Outlook, now available to most Microsoft 365 users, is built on the web-based platform and aims to provide a consistent experience across desktop and browser.

Some key updates include:

• Simplified Interface – A cleaner layout to support easier navigation and reduced visual clutter.
• Pin and Snooze Functions – Options to highlight important emails or temporarily set them aside for later.
• Teams Integration – The ability to initiate chats or meetings directly from within Outlook.
• Improved Search and Filters – Enhanced categorisation and AI-supported search to locate emails and files more quickly.

For those familiar with the classic Outlook layout, the changes may take some getting used to. A bit of relearning may be needed to navigate the new features with confidence. 

AI in the Workplace: Practical Use, Everyday Contexts

AI has become part of the daily workflow in many roles, moving beyond hype to practical application. Tools like Microsoft Copilot, ChatGPT, and Gemini are increasingly built into existing platforms and services.

Common workplace uses include:

• Drafting emails, reports, or presentation content
• Interpreting and summarising data
• Condensing meeting notes or long documents
• Reducing manual or repetitive tasks

Rather than replacing human skills, these tools are designed to work alongside people, speeding up routine work and freeing up time for higher-value tasks. Understanding how to use them effectively, and with awareness of their limitations, is becoming part of digital literacy in the workplace.

Looking Ahead

New developments in AI-powered Microsoft tools are expected to continue, including broader functionality through paid Copilot subscriptions. These features will offer deeper integration into tools like Excel, Word and PowerPoint, changing how people interact with familiar programs. As these tools become more widely adopted, there will be a growing need for clarity around how to use them responsibly and efficiently.
With tools evolving at pace, it’s worth setting time aside to explore what’s new and how it might affect the way we work, whether that’s a shift in how emails are managed, or the introduction of AI to assist with content creation, analysis and communication. Understanding these changes now can make the transition smoother and more productive in the long term.

Coming Soon

Stay tuned for new courses that will specifically look at how a paid subscription to Microsoft Copilot can help you inside Excel, Word and the other Microsoft products. 

Join Us at Odyssey Training

We offer tailored training to help individuals and teams:

• Stay up-to-date with monthly changes in Microsoft 365
• Build skills to maximise productivity and efficiency
• Gain confidence to adapt quickly

Whether you’re looking to master new Excel formulas, optimise your SharePoint site and flows, our expert trainers are here to guide you.

Enhance your computer training skills with courses at Odyssey Training. Odyssey Training is dedicated to equipping the nation’s workforce with the skills to enhance their competitiveness in the workplace. Discover our range of Microsoft Office courses.