Business Communication Techniques
The way we communicate in a business setting has a direct impact on the outcomes we achieve. Learn practical strategies to develop key business skills to enhance your interaction with others to achieve results.
Effective People & Communication Skills
This course will equip you with the skills to communicate with confidence and improve your workplace relationships through an increased understanding of yourself and others.
Influencing and Persuasion Skills
This course will give you the skills to present your case persuasively and an understanding of how the psychology influence works, so people are motivated on their own to do what you want them to do.
Dealing with Difficult Behaviour
This course will empower you to deal with difficult behaviours by recognising and understanding the intents behind them and responding assertively.